Business Process Specialist; Mid-Level

Required Qualifications

• Minimum experience of 9 years w/o a degree or 7 years with AS/AA degree or 5 years with BS/BA degree or 3 years with MS/MA degree or 1 year with PhD
• Strong written and verbal communication skills for producing reports and presenting findings.
• Ability to work collaboratively in a fast‑paced, mission‑driven environment.
• Security Clearance:
  Active Top Secret/SCI clearance is required. Polygraph eligibility may be required.

• Proficiency in process improvement methodologies such as Lean, Six Sigma, or Agile.
• Familiarity with tools and software used for process mapping, data analysis, and workflow optimization (e.g., Visio, Tableau, Power BI).
• Strong understanding of Collection Management, ISR Planning, and Knowledge Management processes.

• Exceptional analytical, critical thinking, and problem‑solving skills.
• Strong written and verbal communication skills for producing reports and presenting findings.
• Ability to work collaboratively in a fast‑paced, mission‑driven environment.

• Experience supporting the 55 WG or similar military organizations.
• Knowledge of ISR operations and intelligence workflows.
• Certifications such as Lean Six Sigma Green Belt, Project Management Professional (PMP), or equivalent.
• Familiarity with Air Force policies, procedures, and mission requirements.
• Experience:
  
  At least 6 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years.
• Education:
  
  Bachelor’s degree from an accredited institution or an associate’s degree with an additional 4 years of related experience, for a total of 10 years, as a substitute to the bachelor’s.

• Be part of a mission‑critical team supporting the U.S. Air Force’s ISR operations.
• Work in a dynamic and collaborative environment at Offutt Air Force Base, a hub for Air Force intelligence and operational excellence.
• Access to professional development opportunities and career growth within the defense and intelligence community.

We are seeking a highly organized and detail‑oriented Business Process Specialist to join our team at Offutt Air Force Base (AFB), supporting the 55th Wing (55 WG). The Business Process Specialist will play a critical role in optimizing workflows, improving operational efficiency, and supporting Collection Management, ISR Planning, and Knowledge Management processes. This position requires expertise in process improvement, data analysis, and the ability to streamline business operations to enhance mission effectiveness.

• Analyze and evaluate existing business processes to identify inefficiencies and recommend improvements.
• Develop and implement process optimization strategies to enhance operational workflows and mission support.
• Support Collection Management and ISR Planning by ensuring efficient coordination of resources and processes.
• Collaborate with cross‑functional teams to align business processes with organizational goals and mission objectives.
• Create and maintain process documentation, including workflows, standard operating procedures (SOPs), and training materials.
• Develop and deliver reports, dashboards, and metrics to track the effectiveness of business process improvements.
• Provide Knowledge Management (KM) support by organizing, storing, and sharing mission‑critical information.
• Ensure compliance with all organizational policies, industry standards, and regulatory requirements.
• Serve as a liaison between leadership, analysts, and operational teams to ensure seamless communication and process alignment.