Nutrition Services | Senior Manager | Elementary Operations

Nutrition Services | Senior Manager | Elementary Operations Job Details

• Job
• Final date to receive applications:
  Posted until filled
• Posted:
  May 18, 2026 4:00 AM UTC
• Starting Date:
  To Be Determined
• Position Type:
  Full-Time
• Salary: $79,920 to $109,946 Per Year
• Job Requirements:
  
  Citizenship, residency or work visa required

PURPOSE

The Senior Manager of Elementary Operations leads all school-based Nutrition Services operations across elementary sites, ensuring consistent, compliant, and efficient meal service within the elementary satellite model. This position supervises elementary cafeteria managers, owns segment-level performance and accountability, and drives participation growth — particularly breakfast — through disciplined execution of standardized procedures, staffing readiness, and service quality. The Senior Manager translates department strategy into daily operational results for the elementary segment and serves as the primary point of accountability for elementary site performance.

This position reports to the Director of School Operations and takes daily operational direction from the Assistant Director on execution and cross-segment coordination matters.

MINIMUM QUALIFICATION

• Bachelor's degree in Food Service Management, Business, Hospitality, Nutrition, or a related field, or three to five (3–5) years of progressive supervisory/operations experience in food service, school nutrition, hospitality, retail, or a comparable multi‑unit service environment in lieu of degree.
• Demonstrated experience supervising, evaluating, and developing site‑based managers in a multi‑location operation.
• Working knowledge of food safety and sanitation requirements; knowledge of USDA school meal program operations preferred.
• Ability to analyze operational data (participation, labor, service issues) and translate findings into practical improvements and measurable results.
• Strong oral and written communication skills; ability to provide clear direction, manage conflict professionally, and hold people accountable.
• Proficiency with office productivity tools and ability to learn and operate district systems (e.g., LINQ, UKG, and related tools).
• Food Safety Training Certification (must obtain within 30 days of employment).
• Valid Indiana driver's license and ability to travel between district sites.

ESSENTIAL FUNCTIONS

• Lead all elementary Nutrition Services operations across satellite sites, ensuring readiness, service execution, and consistent implementation of department SOPs, standard work, and operational expectations; serve as the day‑to‑day operational point of contact with building administrators for assigned elementary sites, escalating strategic or relationship‑level concerns to the Director.
• Supervise and evaluate elementary cafeteria managers; set clear performance expectations, conduct evaluations, provide coaching and mentoring, and initiate corrective or disciplinary action in coordination with the Director of School Operations and HR.
• Own elementary segment performance, including participation rates, claimed meal volume, service quality, and operational consistency; identify underperforming sites, diagnose root causes, and implement targeted improvement actions.
• Lead consistent execution of the elementary breakfast service model (breakfast‑in‑the‑classroom and late breakfast access), including forecasting discipline, distribution routines, accountability, and end‑of‑service procedures to maximize participation and minimize waste.
• Manage staffing readiness across assigned sites by partnering with cafeteria managers to address call‑offs, vacancies, and daily adjustments; coordinate relief coverage needs with the Assistant Director's dispatch process to maintain uninterrupted service.
• Conduct routine site observations to verify service quality, speed of service, customer service behaviors, food safety practices, and adherence to standardized procedures; ensure corrective actions are documented and completed.
• Ensure compliance with USDA meal pattern standards, offer‑versus‑serve requirements, food safety/HACCP protocols, civil rights requirements, and district wellness practices across all elementary…