Senior Program Coordinator

• Serve as the primary day-to-day contact for Institutional GPO partners, coordinating operational activities and ensuring timely communication between external partners and internal stakeholders
• Coordinate the onboarding and implementation of new GPOs & major programs, facilitating cross-functional execution and ensuring all operational requirements are completed
• Partner with commercial leadership to support strategic GPO initiatives and execute program enhancements
• Facilitate meetings with internal teams and external GPO partners to align priorities, communicate progress, resolve operational issues, and track action items
• Monitor program performance, identify opportunities for process improvements, and recommend operational enhancements that improve partner and member experiences
• Coordinate reporting, account alignment, member eligibility, and program compliance while maintaining data integrity across business systems
• Collaborate across Sales, Operations, Finance, Pricing, Marketing, Data Management, Customer Experience, and IT to support successful program execution and continuous improvement
• Serve as the internal subject matter expert for GPO program operations and partner requirements

• 5+ years of experience managing programs, projects, or strategic business initiatives in a cross-functional environment
• Proven ability to manage multiple stakeholders, prioritize competing initiatives, and drive projects to successful completion
• Strong analytical skills with experience developing reports and leveraging data to support business decisions
• Advanced proficiency with Microsoft Excel and PowerPoint; experience with Salesforce, Tableau, Power BI, Access, or similar reporting tools preferred
• Exceptional organizational and communication skills
• Comfortable leading meetings, facilitating collaboration, and influencing without direct authority
• Resourceful self-starter who thrives in a fast-paced environment
• Demonstrated ability to identify process improvements and implement scalable solutions

Demonstrates expertise in managing GPO program operations, ensuring compliance, and enhancing partner experiences through effective communication and collaboration across cross-functional teams. Proficient in leveraging data analytics and reporting tools to drive strategic initiatives and process improvements.

• GPO Program Management
• Cross-Functional Collaboration
• Data Analysis and Reporting
• Process Improvement Implementation
• Stakeholder Management

• Program Management
• Project Management
• Data Analysis
• Process Improvement
• Reporting Development

• Organizational Skills
• Communication Skills
• Influencing Skills
• Collaboration Skills
• Self-Starter

• GPO Partnerships
• Operational Compliance
• Program Implementation
• Strategic Initiatives
• Member Eligibility

• Microsoft Excel
• Microsoft Power Point
• Salesforce
• Tableau
• Power BI
• Microsoft Access