Change & Adoption Lead
Listed on 2026-08-08
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Business
Change Management
Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental
!
Company Overview
At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer’s needs.
At PTR, we don’t just rent trucks—we partner with our customers to drive efficiency and success on every job site.
POSITION SUMMARY
The Change & Adoption Lead is responsible for driving successful adoption of enterprise initiatives by preparing, equipping, and supporting employees through organizational change. This role partners closely with IT, PMO, business leaders, and Learning & Development to ensure changes are understood, embraced, and sustained. The Change & Adoption Lead plays a critical role in maximizing return on investment (ROI) for transformation initiatives—including ERP, data, and process improvements—by increasing adoption, minimizing resistance, and accelerating time to value.
LOCATION
Onsite in Fort Wayne, IN
PTR is prioritizing candidates located in or willing to relocate to the Fort Wayne, IN market. However, exceptional remote candidates whose experience strongly aligns with the requirements of the role may be considered on a case-by-case basis.
COMPENSATION
This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a base salary plus the opportunity for quarterly profit sharing after one year of employment.
RESPONSIBILITIES:
Change Strategy & Planning
- Develop and execute comprehensive change management strategies aligned with enterprise initiatives
- Conduct change impact assessments and stakeholder analysis
- Define success metrics (adoption, usage, readiness, and business outcomes)
- Align change plans with project timelines, PMO governance frameworks, and project delivery standards.
Stakeholder Engagement & Communication
- Identify and actively manage key stakeholders across business functions
- Develop and execute targeted communication plans to drive awareness and understanding
- Partner with leadership to reinforce messaging and promote change sponsorship
- Establish feedback loops to monitor sentiment and address resistance
Training & Enablement
- Partner with Learning & Development to design role-based training strategies
- Support development of training materials, job aids, and learning pathways
- Coordinate and execute end-user training plans (including train-the-trainer models)
- Ensure readiness for go-live and post-implementation support
Adoption & Readiness
- Develop adoption frameworks to measure and track user engagement
- Monitor and report on adoption metrics, readiness scores, and behavioral change
Identify risks to adoption and implement mitigation strategies - Lead business readiness activities including role mapping and process alignment
Business Integration & Change Network
- Establish and enable a network of business change champions / super users
- Partner with functional leaders to embed change within operational workflows
- Support alignment of “as-is” and “to-be” business processes and roles
Governance & Continuous Improvement
- Maintain documentation, playbooks, and repeatable change frameworks
- Capture lessons learned and continuously improve change practices
- Support benefits realization by linking adoption to business outcomes
REQUIREMENTS
MUST HAVE
- Bachelor’s degree in business, Organizational Development, IT, or related field
- 5+ years of experience in change management, organizational development, or transformation programs
- Experience supporting large-scale transformation initiatives (ERP, systems, or process change)
- Strong stakeholder management and communication skills across all organizational levels
- Experience developing and executing training and communication strategies
- Experience working within a PMO or…
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