Customer Service Representative

TWO MEN AND A TRUCK is growing! We have opportunities in our customer service department for enthusiastic, customer-focused individuals! You will use your strategic customer service skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

* Pay Estimate: $40,000 - $60,000 a year with higher potential.

* Bonuses:
Potential to earn monthly bonuses for performance.

* Benefits:
Medical, dental, and vision insurance. 401(k), PTO, and more!

* Career advancement opportunities

What You'll Do

* Provide positive energy and top-notch customer service.

* Act as the first point of contact for new and existing customers.

* Generate business by calling current and past customers.

* Input information into move software to provide accurate moving estimates.

* Make recommendations according to customer's needs and TWO MEN AND A TRUCK best practices.

* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.

* Prepare move-related paperwork and documents.

What We're Looking For

* Excellent customer service skills, sales, and problem-solving.

* Professional attitude, exceptional communication, organization, and time management.

* Familiar with Microsoft Office and the ability to learn new programs.

* High school diploma or general education degree (GED) is required.

* Willing to submit to a pre-employment background check and drug screen.

* A minimum of one year of inside sales or customer service is required. Outside sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Fort Wayne, Indiana. The employer at this location is Pride Moving, Inc.