Customer Success Lead Retention
Job in
Fort Wayne, Allen County, Indiana, 46801, USA
Listed on 2026-06-20
Listing for:
Promenade
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A rapidly growing tech company in the United States is seeking a Customer Success Team Lead. This role focuses on managing a dedicated book of business, ensuring partners receive top-notch service while maintaining high customer retention. Candidates should have at least 1 year of experience in Customer Success, superb problem-solving abilities, and be comfortable working with offshore teams. An empathetic, tech-savvy personality is essential.
The position offers a competitive hourly wage with an annual bonus and perks like stock options.
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