Service Associate; Teller

Location:

Tonkel Road, 10403 Leo Road, Fort Wayne, IN 46825, USA

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services to meet the current and future financial needs of bank customers. We support you so you can exceed personal production goals while delivering a meaningful customer experience.

• Responding to customer requests for banking transactions.
• Answering customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually building customer loyalty and customer advocates.
• Contribute to overall banking center operation:
  • Balance cash, daily transactions, vault and ATM.
  • Understanding and ensuring compliance, regulations and reporting.
  • Following information security policy and verification procedures to protect customer privacy.
  • Assist with opening and/or closing banking center.
• Actively participate in a high performing sales environment:
  • Selling bank products, making customer referrals and other activities to support the goals.
  • Knowing about all bank products.
  • Participating in daily/weekly meetings and coaching sessions.

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

• Additional Benefits

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.