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Service Repair Liaison & Customer Advocate

Job in Fort Wayne, Allen County, Indiana, 46804, USA
Listing for: Sweetwater
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Sweetwater in Fort Wayne, IN is seeking a Service Repair Coordinator to assist with service repair administrative duties and support the Service team. You will be the face of Sweetwater's Service Department, relaying repair information to customers and coordinating with technicians and manufacturers to keep repairs moving.

The ideal candidate will understand the gear we sell, be comfortable with basic spreadsheets, and be able to handle multiple repair inquiries with professionalism and urgency,

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