AR​/Billing Specialist

WE ARE GROWING!

Accounts Receivable/Billing Specialist

Sycamore Hills Dentistry is looking for a motivated, detail-oriented Accounts Receivable/Billing Specialist to join our growing Front Office team! We're a fast-paced, modern dental practice built around a simple purpose:
We get to compassionately serve our community by providing friendly, modern, family dentistry. We work hard, support one another, take ownership, and believe great workplaces are built by great people.

Our AR/Billing Specialist will take primary ownership of patient accounts receivable, ensuring balances are accurate, actively managed, and resolved professionally and efficiently.

This position is also an integrated member of our Front Office team. AR is the primary focus, but you'll stay connected to the patient experience and jump in to support the team when needed.

• Own and actively work patient AR and aging balances
• Communicate with patients regarding balances, statements, payment arrangements, and account questions
• Ensure payments, adjustments, and account activity are accurately posted and reconciled
• Follow outstanding balances and discrepancies through to resolution
• Work closely with our third-party insurance billing partner to monitor insurance AR and help drive resolution
• Collaborate with the Front Office and treatment teams to strengthen collections and prevent AR issues
• Support patient check-in, phones, scheduling, and other Front Office needs when necessary

Our day-to-day insurance billing and claims processing are handled by a third-party partner. This position works closely with that partner but is primarily focused on patient AR and account management.

We're looking for someone who is organized, analytical, dependable, persistent, and great with people - someone equally comfortable working an aging report, solving an account issue, talking with a patient, or helping a teammate.

Dental AR or billing experience is strongly preferred, but we'll consider candidates with relevant healthcare AR, patient billing, collections, or dental Front Office experience. Experience with Open Dental, dental insurance, and Excel is a plus.

You’ll join a growing team with a culture centered around Self-Motivation, Trustworthiness, Teamwork, and Enthusiasm. We work hard, help each other, celebrate success, and continually look for ways to become better.

Full-Time | Monday-Friday | Fort Wayne, IN

Benefits include health and dental benefits, retirement plan with company match, paid time off, and more.

If you're ready to take ownership of an important role while being part of a collaborative, patient-focused team, we'd love to hear from you!