Senior Library Assistant

Senior Library Assistant

We are currently seeking a full-time, on-site Senior Library Assistant in our Library. This position serves as the evening and weekend shift lead, ensuring smooth front‑line operations and high‑quality service for students, faculty, staff, and community patrons. The pay for this position is $15.75/hr.

• Act as shift lead for evenings and weekends, responsible for staffing, customer service, and building issues.
• Provide front‑line service to PFW students, faculty, staff, and residents of Indiana, offering circulation assistance and a courteous, professional attitude.
• Process incoming and outgoing materials via the Purdue fulfillment network and Inter Library Loan on evenings and weekends, and serve as backup for the Document Delivery Services Department.
• Handle patron complaints and concerns and communicate existing policy and procedures to internal and external patrons.
• Lead opening and closing procedures.
• Provide functional supervision of student employees through training, deployment to specific service points, review of activities for accuracy, and allocation of tasks.
• Aid in the physical movement of materials in the building, such as shelving and shifting materials.
• Answer the Library phone and IM chat, providing mid‑level reference assistance, directional information, scheduling, and referrals.
• Instruct patrons in the use of microform reader/printers, computers, printers, and other equipment, and troubleshoot basic mechanical problems.
• Perform other duties as assigned.

• High School Diploma or GED.
• At least 2 years experience with computer skills, high level of customer service, and interpersonal and organizational skills.
• Maintain reliable attendance and adapt to a work schedule dictated by the university academic calendar.
• Knowledge and effective use of computer applications and equipment.
• Effective written and oral communication, including communicating technical information to non‑technical people.
• Active listening and ability to interpret information, then quickly analyze and solve problems.
• Exceptional customer service, self‑motivation, time management, and task prioritization.
• Ability to work as a team member and foster a cooperative work environment.
• Ability to adapt quickly to a changing environment.
• Ability to assist in the physical movement of materials in the building.
• Schedule:
  
  Sunday to Thursday, Noon to 9 pm.

• Library Science or Library and Information Science coursework, certificate, or degree.
• Library circulation and/or reference experience in an academic library or academic setting.
• Familiarity with library databases, basic search theory, the Library of Congress Classification system, library circulation policies, and electronic library resources.
• Experience with library management systems such as ILLiad, OCLC, Ex Libris' Alma, and Primo.

• Free tuition through Purdue University Global.
• Fee remission for a traditional Purdue degree for yourself, your spouse, and your children.
• Insurance starts on first day of employment.
• Generous paid time off, with additional PTO in December.
• Additional benefit information: https://(Use the "Apply for this Job" box below)./

• Purdue will not sponsor employment authorization for this position.
• Resumes and cover letters that contain portraits or personal information will not be reviewed by the hiring committee.
• A background and misconduct check will be required for employment in this position.

Purdue Fort Wayne is an EEO/AA.

FLSA Status Non‑Exempt