Application Engineer

Overview

The Application Engineer I position reports directly to the NA Motor Solutions Air Moving Application Engineering Manager and is responsible for engaging our top customers by building engineer-to-engineer relationships and providing technical support and product solutions while supporting product, sales and marketing activities for Regal Rexnord’s NA Motor Solutions business. This person will work closely with other application engineers, engineering groups, and functions such as product management, customer service, manufacturing, quality, supply chain, sales/marketing and business development;

any of whom may be local or in other geographic locations. The role includes participating in productivity, cost-out, simplification, and other continuous improvement projects. Some travel to engage with and support customers and occasional availability outside of typical work time to address important customer needs. The position may require hands-on work in the lab and occasionally at the customer or in the field.

• Represents Regal Rexnord values and culture in engagement with customers and build positive technical relationships with engineers at key customers
• Develops a strong working knowledge of the products in the Air Moving Solutions portfolio and the applications they are typically used in and use that knowledge to provide technical support for customers and our customer-facing Regal Rexnord associates
• Interacts with sales, marketing, product managers, customer service and customers on a regular basis to translate customer requirements into product specifications that meet customer and Regal Rexnord business needs
• Develops and tests product solutions to satisfy customer requests, as captured in the opportunity tracker, utilizing current portfolio of products and parts and other commercially available parts
• Conducts application testing and supports securing customer approvals for new products developed through the Regal Rexnord New Product Development (NPD) team
• Visits customers to support sales and marketing for new business opportunities, installations and troubleshooting
• Takes responsibility for and completes key tasks on a project-by-project basis and drives to meet deadlines ensuring project success
• In conjunction with AEII’s and AEIII’s, creates test plans to validate design concepts and material or manufacturing changes, summarizing results, and documenting conclusions
• Resolves challenges related to the interpretation of drawings, design tolerances, quality and material requirements
• Responsible for product failure/troubleshooting at RRX and customer sites
• Responsible for returned material analysis (RMA) and testing, conducts product tear-down analysis and populates data for benchmarking, root cause identification, corrective action forms and failure analysis
• Evaluates deviation or substitution requests from manufacturing/suppliers and provides guidance on resolution
• Works closely with manufacturing, quality and product engineering to problem solve issues
• Develops and follows standard procedures to facilitate scalable commercial and technical support
• Performs other related duties as assigned

• Bachelor’s degree in electrical engineering, mechanical engineering/mechanical engineering technology, electronics or equivalent experience and education
• Fluency in English
• Organizational skills, results and performance oriented
• Relationship and team building skills with high level of integrity and energy
• Technical knowledge, critical thinking and problem solving skills
• Quick learner, self-directed, team player
• Computer proficiency in MS Office, with working knowledge of CRM, SAP/Oracle or other ERP systems
• Strong interpersonal, verbal, and written communication skills, with the ability to be an active listener amongst global and cross functional teams
• Flexibility with work hours to maintain a minimal backlog of projects or new customer opportunities
• Able to travel within USA, Mexico, and Canada without restrictions

• 2-3 years’ experience
• Strong mechanical and/or electrical aptitude
• Experience in responding to technical…