Engineering Coordinator, Field​/Service Technician

Coordinator

Location:

Fort Wayne, Indiana

Job Type: Contract

Pay Rate: $45

Job Summary:

In support of the I&M strategic mission toward the client's Perfect Power Initiative and under minimal supervision, this role performs work activities requiring technical knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. Perfect Power is centered on improving the customer experience by reducing frequent power interruptions and delivering a more reliable service. While traditional reliability efforts have focused on sustained outages, Perfect Power expands that view to include shorter-duration events-such as momentaries, blinks, and voltage sags-that can still impact customers significantly.

By identifying and addressing these brief but frequent disruptions, Perfect Power enables a more comprehensive approach to reliability, helping ensure customers receive consistent, high-quality power.

Essential Job Functions:

• Coordinate work activities of others within work group, team or those external to the company including contractors, vendors as required to resolve routine technical tasks and field work activities.
• Perform varied assignments demonstrating technical knowledge and analytical techniques to solution of problems or analysis.
• Participate in the planning and organization of outage/project work activities.
• Make decisions and contribute to team decision making and consensus building.
• Work with others in both supplying information and seeking assistance as necessary.
• Provide training and guidance to lower level employees as appropriate.
• Pursue effective ways to protect and enhance the environment while providing reliable electricity at a competitive cost.

Other Requirements:

• Physical demand level is Sedentary
• Two of the Five days 20%-30% will be traveling to job sites for the MI District.
• Will submit expenses for fuel and vehicle rental.
• No overnight travel.
• Communicate effectively both verbally and in writing.
• Listen and identify customer needs/wants.
• Effectively communicate with team, management, customers, contractors, vendors and regulatory agencies.
• Knowledge of client's general terms and conditions and the experience and ability to correctly interpret and administer contracts. Apply problem solving skills to resolve technical problems and initiate solution techniques.
• Demonstrate an attitude and desire to listen to and satisfy both internal and external customers who use and depend upon our work.

Minimum Requirements:

• Education Requirements:
  
  Bachelor's degree in a related field from an accredited university or college or an associate's technical degree and 3 years of experience in design, operations, planning, construction or maintenance of systems and/or equipment.
• Work Experience:
  
  Typically requires a minimum of three years of experience in work activities and projects requiring technical knowledge.