Mortgage Loan Originator Assistant

Description

Partners 1st Federal Credit Union will provide U with a competitive salary, paid illness, personal time, vacation, holidays, medical/dental/vision/life insurance, generous 401(k) retirement plan with company matches, tuition reimbursement, weekly pay, and a professional and fun office working environment.

Are U willing to provide our members with your enthusiasm for service, integrity to become their trusted financial partner, create and support quality teamwork among staff and able to apply your knowledge, skills and experience with member service and problem solving to accomplish important and meaningful work.

This position is for U if you are a self-motivated, detail-oriented, organized person with a strong understanding of mortgage products and regulations and are able to work at our Directors Row location, Fort Wayne, IN,
full-time, 40hrs/wk, with a schedule of:

Mon-Fri: 8:00am-5:00pm

There can be some flexibility with the schedule, as far as daily schedule, if needed.

This Mortgage Loan Officer Assistant role will primarily assist our Mortgage Loan Originator(s) (MLO) with incoming 1st mortgage applications. The Mortgage Loan Officer Assistant will primarily be based in-office while the MLO is in the community meeting with prospective and existing referral partners. The assistant will be available to review new applications timely and analyze credit history, income, assets, and overall loan opportunities.

When the MLO(s) is unavailable, the assistant will be the primary contact for the 1st mortgage applications. While the Mortgage Loan Officer Assistant will contribute to the overall mortgage sales goal for the credit union, they are not held accountable to an individual sales goal. Due to the nature of the role, there is no commission.

40% Assists and supports Mortgage Loan Originator(s) (MLO) with incoming applications, taking direction day-to-day from MLO(s) on potential borrowers and loan files that need attention. Assist the MLO(s) with incoming inquires and various needs to ensure they are able to spend time out of the office attracting new business.

20% Receives and screens 2nd mortgage loan applications from frontline staff, evaluates and underwrites loan requests using judgement and discretion in making decisions to satisfy the member needs. Conducts 2nd mortgage loan interview and gathers all financial data to support the loan application. Responsible for communicating 2nd mortgage loan information to members and frontline staff as needed. Maintains communication with mortgage members via email, phone, and mail from application to closing and post-closing.

Loans outside of guidelines or approval parameters are escalated to the leadership of the mortgage departments with a recommendation as to the loan decision for each loan. Responsible for communicating 2nd mortgage loan decisions to frontline staff and members directly. Must have ability to discuss loan denials, loan alternatives, and rate computation in a clear, concise, and courteous manner for all loan products.

15% Contact borrowers to request supporting documents requested by Mortgage Loan Originator(s), following up regularly until all items are received.

10% Assists the origination team in preparing marketing materials for referral partners. This may involve putting together gift baskets and raffle prizes, coming up with ideas for promotional materials and thank you gifts, planning events, and additional support.

5% When necessary, provide potential borrowers with interest rate quotes and closing cost quotes. Also provide members with basic loan program information.

5% When necessary, assist members with the completion of new loan applications and handle as the MLO…