Information​/Computer Input Technician - Police Records

Information/Computer Input Technician - Police Records (B shift 2:30p-10:30p)

Schedule:

Monday - Friday 2:30 p.m.

-10:30 p.m., Every third weekend Saturday & Sunday 2:30 p.m.

-10:30 p.m.

Full-time shifts may include 6:30 a.m.

-2:30 p.m., 8:00 a.m.

-4:00 p.m., 9:30 a.m.

-5:30 p.m., 10:30 a.m.

-6:30 p.m. or 2:30 p.m.

-10:30 p.m. Alternate weekends and holidays may be required.

Do you have records, data-entry or criminal justice experience and stay composed when situations become stressful? We're looking for someone who is dependable, detail-oriented and comfortable handling confidential police information while assisting the public.

What You'll Do

You'll support the Fort Wayne Police Department Records Division by answering non-emergency calls, assisting citizens and law-enforcement personnel, and processing sensitive police records.

Key Responsibilities

* Answer non-emergency calls, gather essential information and direct callers to the appropriate service

* Enter police reports, citations, protective orders, stolen-property records, tow information and calls for service

* Process background checks, criminal-history requests, handgun permit information and vehicle releases

* Assist citizens, police personnel, towing providers and outside agencies by phone and in person

* Review, enter and release law-enforcement information while maintaining strict confidentiality

What You Bring:

Education & Experience

* Associate degree in criminal justice or a related field, or an equivalent combination of education and experience

* At least one year of experience in records, data-entry or administrative environment

* Strong organization, communication and customer-service skills

* Ability to manage multiple priorities and make sound decisions under pressure

* Ability to pass the City's post-offer screening process

Required Certifications

* Ability to obtain and maintain IDACS/NCIC certification, which authorizes access to Indiana and national law-enforcement information systems

* Ability to complete the required training, pass the examination and recertify every two years

* Valid Indiana driver's license

Technical Skills & Knowledge

* Accurate keyboarding and data-entry skills; a keyboarding test will be administered

* Ability to learn Spillman, the Police Department's records and call-management system, along with other law-enforcement databases

* Working knowledge of Microsoft Word, Excel and standard office equipment

* Ability to understand policies, legal terminology, maps, codes and detailed instructions

Why Work for the City of Fort Wayne?

Your work will help citizens; police officers and partner agencies receive timely and accurate information. The City of Fort Wayne offers meaningful public-service work, job stability, professional development, comprehensive benefits and retirement through PERF.

The City of Fort Wayne is an Equal Opportunity Employer.

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