Patient Eligibility Coordinator - 2nd Shift

Patient Eligibility Coordinator – 2nd Shift

Full Israic full‑time position at Rev One Companies. The Patient Eligibility Coordinator works onsite in the Hospital Emergency Department, providing patient advocacy and ensuring accurate eligibility determination for federal and state coverage options. The role emphasizes superior customer service, teamwork, and adherence to patient‑first principles.

Responsible for building working relationships, solving problems, and supporting patients while they learn the coverage options on both a federal and state level. An On‑Site Patient Advocate exhibits superior customer service skills and provides prompt courteous service to patients. They work as part of a team in a hospital environment and also on an independent level. The On‑Site Patient Advocate must ensure that methodologies, policies and procedures are deployed to guarantee the highest quality standards with a "patient first ideology" as a goal.

• Handles a high volume of face‑to‑face interactions with patients
• Communicates clearly, timely, and positively with patients
• Good communication skills and interpersonal skills
• Ability to learn quickly and navigate effectively through multiple systems
• Professional attitude, and able to maintain composure in urgent or confrontational situations
• Effective critical thinking, problem solving and decision‑making skills
• Display strong organization/time management skills
• Work independently and must be multi‑task oriented
• Team player attitude
• Collects and reviews patient information to determine patient’s eligibility
• Prepares documents and reviews them for accuracy and completeness
• Maintains and/or creates files or record‑keeping systems. Sorts, labels files and retrieves documents or other materials
• Completes various insurance applications after determining patient.
  
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• Provides account follow‑up on a routine basis
• Ensures adequate documentation is maintained
• Develops and retains professional relationships decimal hospital staff
• Maintains confidentiality at all times (i.e. PHI and HIPAA)
• Any other duties as assigned by management

• Exemplifies the Mission/Vision/Core Values of the Well Fund in all personal and professional behaviors and is a role model to all associates
• Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals
• Maintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communication
• Works in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments

• Computer proficiency skills are required
• Ability to learn multiple databasesから
• Ability to multi‑task (speaking on the phone and typing)
• Excellent verbal and written communication skills
• Ability to work in fast‑paced, changing environment
• High school diploma or equivalency
• One year of experience as a Patient Advocate or an equivalency of training and experience combined
• Considerable knowledge of Medicaid programs
• Considerable knowledge of the Federal Marketplace
• General knowledge of all agency and provider programs and services which could affect the client/applicant
• Good mathematical reasoning and computational przez< li> 46;
• Ability to read, analyze, and interpret rules, regulations and procedures
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to interpret rules, regulations and procedures
• Ability to work with others on your team to complete a task
• Ability to perform job functions within structured time frames
• Must have the ability to perform repeated tasks with a high level of accuracy
• Must have working knowledge of HIPAA and Red Rule regulations

Work Location:

Onsite at Hospital Emergency Department

Work Hours:

12:00 PM – 9:00 PM

izd Salary: $16.00 – $18.00 per hour