Registrar - RediMed Southwest

** Why Join Us?*
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** Be Valued for What You Bring to the Team**   - Competitive pay that rewards your hard work

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** Benefits You Can Count On**  - Medical, dental, vision, and life insurance coverage

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** Work Hard. Recharge Often.**  - Generous PTO and extended illness benefits

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** Invest in Your Future**  - 401(k) with company match

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** Grow With Us*
* - Career development , learning opportunities, and advancement pathways

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** We Invest in Your Success**  - Licensure and certification reimbursement for eligible roles

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** Student Loan Support**  - Assistance available for eligible roles

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** Your Wins Deserve Recognition**  - Employee rewards and recognition programs

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** A Team You'll Love Working With**  - A collaborative, purpose-driven culture making a difference every day

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** Additional Voluntary Benefits**  - Choose from options such as pet insurance, identity protection, and legal insurance.

** Great people. Great benefits. Meaningful work. Join us and make an impact.*
* ** Redi Med Southwest Urgent Care Address:*
* 7333 W Jefferson Blvd Fort Wayne, IN 46804

Hours of Operation:
Monday-Sunday | 8:00AM-8:00PM

8/10/12 Hour Shifts Available

** Job Summary*
* The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

** Essential Functions*
* + Interacts with patients and their families to address questions and provide courteous, timely assistance.

+ Regulates schedules based on procedure requirements, physician availability, and staffing needs.

+ Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.

+ Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.

+ Collects and records patient financial responsibility estimates as applicable.

+ Communicates operative reports daily to appropriate physician offices.

+ Compiles and organizes registration documentation to ensure completion of patient medical records.

+ Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.

+ Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.

+ Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.

+ Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.

+ Answers and returns phone calls, addressing questions with professionalism and courtesy.

+ Performs other duties as assigned.

+ Maintains regular and reliable attendance.

+ Complies with all policies and standards.

** Qualifications*
* + Post secondary education or training in medical office administration or healthcare administration preferred

+ 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required

+ 0-2 years of experience in a customer service role preferred

** Knowledge,

Skills and Abilities

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* + Knowledge of insurance verification and basic medical terminology.

+ Ability to maintain accuracy and attention detail in a fast-paced environment.

+ Familiarity with electronic health record (EHR) systems and registration software.

+ Ability to manage sensitive…