PH Procedure Scheduler

Job Summary:

Under the direction of the Supervisor, Manager and Director, this position is responsible for answering multiple phone lines to schedule ancillary testing when ordered by clinical staff for multiple departments and locations. Conducts professional patient interviews, including triaging phone calls and obtaining demographic, biographical, and insurance information. Processes registrations and schedules in an efficient, accurate, and timely manner. Functions as a point of contact via phone for interactions with care team members and patients.

Enters all appropriate scheduling information into the Parkview Health Scheduling system and is responsible for data integrity in all systems utilized for job functions. Requests and identifies all necessary records so that they are available for the hospitals for the stated diagnosis as well as assuring that the patient is scheduled with appropriate hospital staff for the diagnosis. Is responsible for the delivery of quality performance, service excellence, and adheres to the Parkview Health Standards of Behavior.