Brand Success Manager

Overview

Location:

Fort Wayne, IN
Division:
Do it Best - Merchandising
Travel: 15%

• Onboarding and Integration
  • Lead the seamless onboarding of new brands onto marketplaces (e.g., Amazon, Walmart, eBay) and Do It Best platforms, including setup of seller accounts, product listings, and compliance with platform guidelines.
• Growth Support
  • Analyze brand performance metrics to identify growth opportunities and barriers; develop tailored strategies to scale sales, expand market reach, and resolve operational concerns.
• Advertising Optimization
  • Collaborate with brands to create and manage advertising campaigns across platforms, leveraging tools like sponsored products, PPC, and retargeting to maximize ROI and visibility.
• Content Management
  • Oversee the creation, optimization, and A/B testing of product content (images, descriptions, videos) to ensure it aligns with platform best practices and boosts conversion rates.
• Stakeholder Engagement
  • Serve as the primary point of contact for brands, conducting regular check-ins, troubleshooting issues, and providing data-driven insights to foster long-term partnerships.
• Performance Reporting
  • Track KPIs such as sales velocity, ad spend efficiency, and content engagement; prepare monthly reports and recommendations for continuous improvement.

• Bachelor's degree in Business, Marketing, or a related field.
• 3+ years of experience in e-commerce, brand management, or marketplace operations.
• Proven track record in onboarding clients or products to platforms like Amazon or similar marketplaces.
• Familiarity with Do It Best or hardware/home improvement retail ecosystems is a plus.

• Strong analytical skills with proficiency in tools like Google Analytics, Excel, or platform-specific dashboards (e.g., Amazon Seller Central).
• Expertise in digital advertising platforms (e.g., Amazon Ads, Google Ads) and content optimization best practices.
• Excellent communication and relationship-building skills to handle diverse brand concerns.
• Ability to thrive in a fast-paced environment with a data-driven mindset.

• Full insurance benefits package including Medical, Dental, & Vision
• Paid time off to foster work/life balance
• Profit sharing
• Bonus Pay opportunities
• Retirement funding opportunities
• Education reimbursement
• Health club reimbursement
• Career advancement opportunities

Please note that for this role, relocation assistance is not available. Candidates should be willing and able to work in Fort Wayne, IN without the need for relocation support. We encourage local candidates or those already planning to move to the area to apply.

Based in Fort Wayne, IN, Do it Best is the only US-based, member-owned comprehensive and fully integrated hardware, lumber, and building materials buying cooperative in the home improvement industry. With annual sales of nearly $6 billion, Do it Best serves thousands of member-owned locations across the United States and in more than 60 other countries, and is now part of the Do it Best Group, the world’s largest independent home improvement co-op.

For more information, visit  and follow us on Facebook , Instagram , and Linked In.

Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.

Our Philosophy: Serving others as we would like to be served
Our Mission: Making the best even better
Our Goal: Helping members grow and achieve their dreams