AI Specialist

Meet Med Pro Group, an industry‑leading Berkshire Hathaway insurance company that prioritizes client and team success. Our team of hundreds of professionals – spanning a range of backgrounds and experience levels – unites to protect those who serve and care for others. If you’ve never considered the insurance industry before, we think you should.

The AI Specialist partners with employees across the organization to identify opportunities where AI can drive meaningful efficiency and innovation. This role focuses on designing, implementing, and enabling AI solutions using Microsoft Copilot and Med Pro’s internal LLM capabilities, while increasing overall AI literacy and adoption.

• Partner directly with employees and teams to identify and solve real‑world business problems using AI, from idea through implementation.
• Design, implement, and optimize AI solutions leveraging Microsoft Copilot and Med Pro’s LLM capabilities.
• Lead and deliver training sessions, workshops, and hands‑on learning opportunities to increase AI knowledge and confidence across Med Pro.
• Act as a subject‑matter expert for Copilot, staying current on new features, updates, and best practices.
• Support governance, responsible use, and effective configuration of AI tools in alignment with Med Pro policies.

• Bachelor’s degree (or equivalent experience) in a related field such as Information Systems, Data Analytics, Computer Science, Business, or a similar discipline.
• 2+ years of experience in artificial intelligence, automation, or emerging workplace technologies.
• Knowledge of Microsoft Copilot, generative AI tools, or large language models through coursework, internships, projects, or self‑directed learning.
• Familiarity with Microsoft 365 tools (Teams, Word, Excel, PowerPoint, Outlook), with an ability to apply them to AI to improve productivity.
• Ability to work directly with employees to understand business needs and translate them into practical solutions.
• Strong communication skills, with the ability to explain concepts clearly to non‑technical audiences.
• Willingness and ability to learn new tools quickly, including Copilot features, configurations, and AI best practices.
• Comfort facilitating or supporting training sessions, workshops, or group learning experiences.
• Strong organizational skills and attention to detail.
• Demonstrated problem‑solving skills, with examples of improving processes or workflows.
• Interest in change management, user enablement, or technology adoption.

Med Pro Group is an Equal Opportunity Employer.