Associate Underwriter Analyst at MedPro Group Fort Wayne

Associate Underwriter Analyst job at Med Pro Group, Fort Wayne, IN. Hybrid work in Fort Wayne, IN.

• Provide support for Med Pro Group distribution partners via phone calls, emails and faxed requests.
• Process high volume, time‑sensitive transactions with a focus on accuracy and attention to detail.
• Receive, research, document and resolve all customer inquiries/requests with accuracy and professionalism to ensure profitability and customer satisfaction.
• Underwrite and process mid‑term adjustment requests, resolve billing issues, and answer coverage‑related questions and price indications.
• Work with independent distribution partners to review and gather needed information for new business submissions and renewal reviews.
• Provide data entry, initial analysis and account set‑up transactions.
• Work with distribution partners and direct customers to evaluate and process policy change requests to ensure underwriting has complete and accurate information to review.
• Become an expert on Med Pro's online application; walk distribution partners through the steps required to complete an application online.
• Provide technical support to our regional underwriting teams.
• Report analysis and resolution.
• Assist with system testing and reporting for new projects.
• Perform mass adjustments, and/or maintenance changes for special projects.
• Complete/maintain required licensing requirements and insurance industry education.
• Participate on teams that develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations.

• Bachelor's degree (preferred).
• High school diploma or equivalent with related experience will be considered.
• Proven ability to work on a team or operate independently.
• Outstanding interpersonal, oral and written communication skills.
• Proficiency in Word, Excel and ability to learn various company systems to a high level of competence.
• Ability to succeed in high‑volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact.
• Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints.
• Previous experience in insurance or office environment desired.

General:
Med Pro Group is an Equal Opportunity Employer. #LI-EH1 #LI-Hybrid