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Senior Technical Support Architect for SaaS
Job in
Fort Wayne, Allen County, Indiana, 46804, USA
Listed on 2026-06-12
Listing for:
Neumo
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Neumo in Fort Wayne, Indiana, is seeking a Principal Support Specialist to provide strategic technical support ensuring high customer satisfaction. Responsibilities include resolving complex issues, mentoring junior staff, and driving improvements in product usability.
The ideal candidate will have over 7 years of experience with Neumo products, a Bachelor's degree in a relevant field, and strong troubleshooting and communication skills. The position emphasizes customer advocacy and collaboration across teams.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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