Business Intelligence Analyst

Overview

Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking a Business Intelligence Analyst to join our growing Data & Analytics team. This role will leverage internal and external data to visualize appropriate KPIs and deliver actionable insights that bring value to our stakeholders.

We are looking for candidates who are hungry for the next challenge, exhibit strong interpersonal communication skills, and take personal ownership of their projects. Here, you'll have a voice while being an active participant in the way we solve complex business challenges. We care deeply about the work we do, and we are committed to serving our customers. If you have these same qualities, we'd like to speak with you.

• Work with stakeholders to learn business objectives in order to establish appropriate KPIs
• Partner with analytic engineers and data engineers to source, clean, and transform necessary data
• Build and maintain cards and dashboards to tell a story with data, using clear and concise visualization
• Be a consumer of the reports, monitor them and know when trends shift
• Complete both planned and ad-hoc analysis requests for stakeholders across the enterprise
• Perform exploratory data analysis to correlate business drivers with shifts in KPIs
• Write clean, efficient SQL queries to extract and analyze data
• Responsible for applying best BI practices with visualization, KPI definitions, and basic statistical principles

• 3-5+ years of experience in BI Development
• Bachelor’s degree in a quantitative field such as Data Science, Statistics, Applied Mathematics, Computer Science
• Experience with a BI tool is required (Looker, Tableau, PowerBI, Micro Strategy, etc.)
• Knowledgeable in SQL is critical;
  Python/R is a plus
• Natural curiosity with strong business acumen (retail preferred)
• Ability to work fast and accurately, but with an openness to try new things & fail – constantly iterating
• Self‑motivated with a strong sense of ownership, urgency, and drive
• Solid organizational and prioritization skills to manage multiple projects while meeting deadlines
• Strong communication skills with the ability to interface effectively with all levels of the organization
• Ability to handle sensitive data in a confidential manner
• Passion for Sweetwater, your team’s success, and the products we are building for our customers

• WOWs the Customer – Deep passion and desire for creating amazing customer and colleague experiences
• Gets Things Done – Great work ethic and moves with a sense of urgency
• Obsesses over the Details – Committed to paying attention to the details
• Drives Continuous Improvement – Always focusing on effective and efficient work and ways to get better
• Develops the Future – Committed to growing personally and professionally and has a focus on bringing colleagues along on that journey

Relocation to our state‑of‑the‑art campus in Fort Wayne, Indiana is required for this role.