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Service Desk Analyst – Onsite & Travel
Job in
Fort Wayne, Allen County, Indiana, 46804, USA
Listed on 2026-07-21
Listing for:
Parasol Alliance
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Parasol Alliance in Fort Wayne, IN is seeking a Service Desk Analyst to provide Level 1 support for client tickets and deliver onsite hardware/software assistance. You will handle vendor contacts, document steps, and ensure ticket resolution aligns with SLAs.
The role requires 3+ years of enterprise-level support, excellent communication, and the ability to travel to several locations. Onsite schedule is four days every other week with primary location and additional sites as needed.
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