Manager IT Vendor Management & Finance

Manager of IT Vendor Management & Finance

Location: Fort Wayne, IN

Level: Salaried

Division / Department: IT

Reports to: Director, Office of the CIO

Travel: Minimal

The Manager of IT Vendor Management & Finance is responsible for leading Do It Best Group’s IT financial operations and reporting, IT vendor governance and management, and indirect sourcing capabilities across strategic programs and supplier partnerships.

This position plays a critical role by leading and optimizing all IT vendor relationships. The Manager institutionalizes strong governance frameworks, develops and executes sourcing strategies, and manages complex contract negotiations, ensuring operational and financial alignment across all IT vendor engagements and supporting the company’s strategic objectives.

The Manager partners with IT leadership, Finance, Legal, and executive stakeholders to optimize vendor performance, reduce total cost of ownership, enforce contractual compliance, oversee the lifecycle of complex IT agreements, and align IT investments with organizational priorities.

• Establish and lead enterprise IT vendor governance processes, including structured cadences, standing and flexible agendas, performance reviews, and executive reporting.
• Design and implement a comprehensive vendor management framework covering performance measurement, SLA management, risk management, compliance, and continuous service improvement.
• Serve as executive point of contact for key IT suppliers, including outsourcing partners, software, hardware, telecom, cloud, and project services providers.
• Educate IT leadership on master service agreements (MSAs), statements of work (SOWs), and contractual implications.
• Ensure organizational compliance with contractual agreements.
• Identify risks and issues in vendor performance or contract implementation and propose mitigations or revisions.
• Manage contract management systems and processes across the enterprise.
• Evolve SLA structures to improve quality and value delivered.

• Lead the assessment and targeted reduction of indirect IT spend across the organization.
• Drive data‑informed decision‑making in sourcing, contract negotiations, and vendor management processes.
• Execute strategic sourcing initiatives, including RFPs, RFQs, RFIs, vendor benchmarking, and supplier transitions.
• Determine optimal sourcing models (staff augmentation, managed services, fixed price, hybrid).
• Lead vendor evaluation,