Atlassian System Administrator

Live Video Contribution Video WallISR VideoIPTV DistributionSRT Streaming Encoders & Decoders Mobile Video Transmitters A complete video wall system for situational awareness and real‑time decision‑making in mission‑critical environments.

Haivision (TSX: HAI) is a leading global provider of mission‑critical, real‑time video networking and visual collaboration solutions. Haivision enables organizations globally to engage audiences, enhance collaboration, and support decision‑making. Haivision provides high‑quality, low‑latency, secure, and reliable live video at a global scale.

Haivision open‑sourced its award‑winning SRT low‑latency video streaming protocol and founded the SRT Alliance to support its adoption. Awarded four Emmys® for Technology and Engineering from the National Academy of Television Arts and Sciences, Haivision continues to fuel the future of IP video transformation. Founded in 2004, Haivision is headquartered in Montreal and Chicago, with offices, sales, and support located throughout the Americas, Europe, and Asia.

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As a member of the Business Systems team, the Atlassian System Administrator will be responsible for the configuration, maintenance, and evolution of Haivision’s Atlassian ecosystem, including Jira Premium, Confluence, Jira Service Management, Rovo, and Bitbucket.

This role will play a key part in driving AI‑assisted productivity through Atlassian Rovo, leading Jira workflow standardization initiatives, and establishing Confluence content governance practices. The ideal candidate is a self‑motivated learner who is passionate about maximizing system value through user adoption and alignment with business processes.

Core Administration

• Administer Atlassian products including Jira, Confluence, Bitbucket, and applications such as Xray and Script Runner at the system level.
• Configure and support projects, spaces, permissions, users, roles, reporting, dashboards, custom fields, issue security, scripting, add‑ons, and REST API integrations.
• Create and manage users, groups, projects, and permission structures.
• Create Jira projects, JQL queries, filters, dashboards, and reports.
• Troubleshoot access, configuration, and performance issues, engaging Atlassian or third‑party vendors when required.
• Understand system architecture and evaluate upstream and downstream impacts when implementing solutions.
• Research, test, and implement new Atlassian products, applications, and features.

Rovo Administration & AI Enablement

• Administer and configure Atlassian Rovo, including connected data sources, search connectors, and indexing settings.
• Define, build, test, and deploy custom Rovo Agents to support team‑specific workflows and business processes.
• Monitor adoption metrics, gather user feedback, and optimize agent configurations and data source coverage.
• Establish governance policies for Rovo usage, including permissions, content visibility, and responsible AI practices.
• Train and support users on leveraging Rovo for enterprise search, summarization, and workflow automation.
• Stay current on Rovo capabilities and evaluate new features for organizational benefit.

Jira Workflow Standardization & Refactoring

• Lead audits and rationalization of existing Jira workflows to identify redundancies and opportunities for consolidation.
• Design and implement standardized workflow templates, validators, post functions, and transition rules.
• Refactor legacy project configurations, including field configurations, screen schemes, permission schemes, and notification schemes.
• Collaborate with project managers and team leads to define target‑state workflows and manage migrations.
• Document workflow standards and governance practices to ensure long‑term consistency.

Confluence Content Governance & Knowledge Management

• Lead Confluence content clean‑up initiatives, identifying stale, duplicate, or orphaned content.
• Define and implement content lifecycle management processes, including ownership, review schedules, and archival policies.
• Establish space structure standards, page templates, and labeling conventions to improve discoverability.
• Create and maintain governance…