Systems Engineer

Systems Engineer

Location:

Fort Wayne, IN
Level: Salaried
Division / Department: IT, Technology Sec Ops

Reports to:

Manager of Systems Engineering
Travel:
Minimal according to business needs

The System Engineer is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, systems software and related network infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure.

• Perform regular security monitoring to identify any possible intrusions.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Administrative responsibilities in support of the telecommunications platform
• Develop and maintain installation and configuration procedures.
• Contribute to and maintain system standards.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media
• Perform regular file archival and purge as necessary.
• Create, change, and delete user accounts per request.
• Maintain RSC and data center environmental and monitoring equipment.
• Provide other support per request from various constituencies. Investigate and troubleshoot issues.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Configure CPU, memory, and disk partitions as required.
• Create and verify backups of data
• Respond to and resolve help desk requests
• Upgrade systems and processes as required for enhanced functionality and security issue resolution

• Relevant experience with software and hardware troubleshooting and/or repair
• Technical certification and/or relevant coursework
• High school diploma or equivalent
• Associate degree in a related field and / or 4-6 years of experience

• Complex Problem Solving
  - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking
  - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Communication - written and oral communication skills

• Full insurance benefits package including Medical, Dental, & Vision with a premium free plan available
• Paid time off to foster work/life balance
• Profit sharing
• Bonus Pay opportunities
• Retirement funding opportunities

Please note that for this role, relocation assistance is not available. Candidates should be willing and able to work in Fort Wayne, IN without the need for relocation support. We encourage local candidates or those already planning to move to the area to apply.

Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.