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Service Desk Expert & Escalation Specialist
Job in
Fort Wayne, Allen County, Indiana, 46804, USA
Listed on 2026-08-31
Listing for:
Corsica Technologies, LLC
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Corsica Technologies, LLC is seeking a Service Desk Administrator to provide technical oversight and guidance to the Service Desk team. You will resolve escalated end-user issues and handle complex requests while improving Corsica's operational efficiency.
Qualified candidates bring 6+ years of ITSM experience, MSP background preferred, and 2+ vendor certifications. The role emphasizes teamwork, documentation, and ongoing education in a fast-paced environment.
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