Merchandise Manager

Merchandise Manager

Location:

Fort Wayne, IN

Level: Mid-Level

Division / Department:
Merchandising

Reporting to position:
Divisional Merchandise Manager

Travel:
Approx. 10%

The Merchandise Manager position locates and purchases products to be sold to our members and distribution centers. This includes developing, implementing and communicating distribution center and direct shipment programs, developing and maintaining departmental planograms, and profitably growing a business segment for Do it Best Corp. Ultimately, the position of Merchandise Manager has a focus on vendors, products, promotions, and pricing.

• Drive the development of appropriate product mix for members, which includes setting line review schedules, proper product selection, evaluations, and reviews.
• Collaborate with cross functional teams to achieve inventory metrics, including service level, turn, and gross margin
• Aid in the execution of the biannual Market convention preparation process and negotiation of Market specials
• Travel for vendor meetings, markets, and member meetings to build relationships and represent the company externally to build trust and develop insight

• Set the strategic vision for the department’s product portfolio, ensuring it reflects market insights, performance trends, and future opportunities.
• Drive innovation and category leadership by guiding the introduction of new products and lines that expand profitability and market presence.
• Shape vendor partnership strategy to optimize assortments across warehouse, drop ship, and eCommerce channels.
• Lead the product lifecycle strategy, defining review cadences and decision-making frameworks that align with enterprise goals.
• Set the vision for vendor partnerships, ensuring relationships drive innovation, growth, and long-term value creation.
• Steer high-level negotiations to secure best-in-class pricing, terms, and incentives that strengthen company and retailer profitability.
• Lead the strategic design of Market elements by shaping the floorplan, curating vendor participation, and driving deal selections that maximize retailer engagement and profitability.
• Foster a culture of collaboration and accountability with vendors and members, aligning all stakeholders around shared growth objectives

• Support the Pricing team to achieve optimal pricing strategy for landed costs, member costs, and competitive retail pricing while achieving/exceeding margin targets.
• Contribute to promotional planning, online campaigns, and vendor specials, ensuring alignment with retailer needs.
• Recommend and refine MPG/RPG programs that drive sales and enhance margins

• Drive a data-informed culture by ensuring performance insights are embedded into strategic decision-making.
• Leverage analytics to shape product lifecycle strategies, optimize promotional effectiveness, and evaluate vendor contributions.
• Translate complex performance data into strategic scorecards that provide clarity, focus, and accountability for leadership and cross-functional partners.
• Champion cross-functional alignment by ensuring product strategy supports retailer success, vendor collaboration, and company profitability.
• Lead team development by setting clear goals, mentoring Associate Merchandise Managers, and encouraging growth opportunities.
• Cultivate a team environment built on trust, open communication, and shared responsibility for success.
• Collaborate closely with the DMM to align strategies, address roadblocks, and support execution.
• Communicate effectively with vendors, partners, and leadership, ensuring updates and initiatives are clear and actionable.

• Four year degree in Marketing, Sales, or other business related field or strong background/experience in Retail, Sales, or Hardware
• Great technology skills including Microsoft Suite, and Google Suite
• Prior buying experience (preferred)

• Excellent oral and written communication skills
• Team player
• Creative problem solving
• Ability to work with little supervision
• Must possess a high level of accuracy
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Service oriented
• Self-motivated
• Objective and analytical skills
• Relationship building and cross-functional collaboration

• Full insurance benefits package including Medical, Dental, & Vision
• Paid time off to foster work/life balance
• Profit sharing
• Bonus Pay opportunities
• Retirement funding opportunities

Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local…