Manager Shift

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe? At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand!

With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe. Headquartered in Walnut Creek, the Bay Area’s hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream.

We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

Responsible for leading production and prioritizing demands for other departments throughout their shift, ensuring a high level of machinery efficiency, product quality and both material and labor cost optimization.

• To Plan: organize, facilitate, and control your shift. This includes all activities of your team to achieve the required standard of production within your shift. Think ahead and prepare for the next shift.
• Accountability: hold team members accountable for their actions, enforce agreed rules, reprimand when necessary and ensure timely attendance and proper use of PTO.
• Training and developing: drive upskilling of team members through training plans, assessments, and skill matrix updates; address skill gaps and encourage cross‑training.
• Your Training: understand all machinery across production lines and collaborate with management on improvement opportunities.
• Food Safety and Quality: comply with documented procedures, control quality within your shift, and ensure standards are met.
• Hygiene & Housekeeping: maintain high housekeeping standards, conduct audits, brief team daily, and enforce good manufacturing practices.
• Cost Control (Waste & Downtime): minimize waste and downtime, segregate waste, and drive improvement actions across production lines.
• Communication: adopt open forums for team communication, participate in SHOs, and cascade information effectively.
• H.E Management (Safety / Health and Environment): ensure working practices comply with company rules and standards.
• Staffing: plan staffing changes proactively and address gaps.
• People: know every team member, empower them, hold them accountable, challenge performance, and assess based on merit.
• Process/Machinery: master ice cream manufacturing processes, line capacities, root cause analysis, and basic machinery principles.
• Management: spend time on the shop floor, make staffing and scheduling decisions, prioritize business needs, and manage crises under pressure.
• Other duties as assigned.

• Quality targets in terms of complaints, rejects and CRQS.
• Dry floors & Clean as you Go.
• Food Safety incidents.
• Waste, losses and ZBL targets.
• Attainment targets.
• Labor variance and labor cost per unit produced.
• H&S incidents.
• Team’s training matrices progress.
• Team’s engagement survey improvements.
• General factory 5S and organization, including proper storage of tools and parts.

• Stay committed to responsibilities from start to finish.
• Make sound decisions and get into the right level of detail.
• Apply resources to initiatives that add growth, improve efficiencies, or reduce…