Verizon Wireless Account Manager

Wireless Solutions Specialist

We are seeking a Wireless Sales Professional to sell and service Verizon Wireless products and services at our premium retail location. You will utilize your customer service skills and expert knowledge to prospect, qualify, and close customer transactions. We will provide on-the-job paid training, as well as one-on-one mentoring to prepare you for a successful sales career.

As a Wireless Sales Professional, you must be self‑motivated, outgoing, and driven to succeed. You will:

• Consult with customers to determine their wireless solution based on their wants and needs.
• Sell and service all Verizon Wireless products while identifying and acting upon opportunities to upsell.
• Achieve monthly sales goals.
• Perform administrative duties.
• Maintain strong knowledge of all company products, accessories, price plans, promotions, and competitive offers.
• Handle service inquiries from customers.
• Provide efficient and courteous customer service and assistance in all aspects of product offerings and services.

• Consult customers to determine their wireless needs.
• Stay up to date on the latest technology.
• Understand customer needs and help them discover why our products meet those needs.
• Educate and engage customers through product demonstrations.
• Use competitive spirit to meet and exceed assigned sales goals.
• Ability to multi-task in a fast-paced environment.
• Ability to network; follow all leads and referrals.
• Make follow-up calls to ensure customer satisfaction while offering additional products and services.
• Ability to work a variety of hours including evenings, weekends, and holidays.

• 1‑3 years customer service experience preferred.

• Bonus based on performance.
• Free uniforms.
• Opportunity for advancement.
• Paid time off.
• Training & development.
• Un-capped competitive compensation package.
• Uncapped commission earnings.
• Opportunity for growth.
• Ongoing training.
• Team building events.
• Monthly giveaways and more.