Sr. Account Manager

Circle Logistics is a third‑party logistics (3PL) firm.

Represent Circle Logistics and manage/promote services to new customers, build and manage your own portfolio, and provide outstanding customer service. You will be the owner of your own portfolio working in a team environment, bringing solutions to established and prospective customers and nurturing these relationships into long‑term partnerships.

• Generate and identify new sales opportunities through research, analysis, and discovery.
• Maintain and grow existing accounts by managing customers’ day‑to‑day requirements.
• Build and expand your book of business with carriers while maintaining strong relationships.
• Operate with autonomy and independent decision‑making when managing accounts daily.
• Provide and negotiate freight rates with carriers.
• Manage daily shipments to ensure timely pick‑up and delivery.
• Actively procure new carriers based on volume and lane density.
• Properly qualify carriers booked to prevent any service failures.
• Take responsibility for critical loads and critical customers.
• Analyze customers’ needs and offer personalized solutions.
• Match customer demand with quotes for their freight‑related inquiries.
• Build strategies that will result in increased sales and stronger partnerships.
• Solve complex problems and be the main contact for all account communications.
• Organize and manage daily shipments to ensure our "No Fail" policy.
• Collaborate with the team on pricing strategy and account implementation plans.
• Review sales activities and prospective customers with management.

• High School diploma, GED, or equivalent experience required.
• 3–5 years of experience in a brokerage/logistics environment required.
• Experience with and/or ability to learn a variety of TMS/CRM platforms.
• Proven track record of success as an Account Manager.
• Ability to thrive in a fast‑paced working environment and multitask.
• Strong attention to detail and organization.
• Ability to maintain a positive attitude.
• Excellent problem‑solving and time‑management skills, including the ability to affect, interpret, and implement management policies and operating practices.
• Maturity and experience to effectively negotiate with carriers and customers.
• Strong work ethic and dependability.
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs dictate.

• Above‑market base salary + uncapped commissions.
• Paid training and ongoing professional development in a fast‑growing company that promotes from within.
• Paid holidays and paid time off.
• Health, vision, and dental insurance benefits.

All your information will be kept confidential according to EEO guidelines.