Physician Liaison

Location

Fort Wayne Medical Oncology and Hematology

$49,608.00 - $87,276.80

• Establish and maintain relationships with physicians and key strategic partners. Visit physician offices and hospitals regularly to increase referrals.
• Improve community outreach by partnering with local organizations and hospital liaisons.
• Plan, schedule, and attend dinners, meetings, and other educational programs for Company physicians to meet the public and referral physicians.
• Adapt marketing plan to regional changes, including new physicians, insurance changes, and service offerings.
• Develop and implement regional collateral and marketing materials in partnership with the Marketing Department.
• Provide territory analysis to referral base management, regional directors, senior vice president, and practice physicians.
• Assist new physicians in practice building by introducing key referrers and local community.
• Coordinate and attend events where practice physicians present or moderate.
• Research and coordinate local sponsorship opportunities; present to Company physicians.
• Oversee local marketing activities, budgeting, advertising, and sponsorship campaigns.
• Represent the Company and manage community outreach, including national non‑profits such as American Cancer Society and Leukemia & Lymphoma Society.
• Prepare presentations using marketing materials such as brochures, data, and reports.
• Maintain accurate industry contact databases in CRM.
• Use data analysis tools to identify competitive information, call targets, and territory planning.
• Stay current with new Company offerings to promote new services.
• Forecast anticipated market trends and submit timely reports to leadership.
• Prepare required status reports.
• After the probationary period, may participate in onboarding and training new Physician Liaisons.
• Follow federal and state regulations regarding safety, HIPAA, and patient care with highest integrity.
• Comply with all laws and regulations related to patient care, billing, collections, IT policies, and disaster recovery.

• Bachelor’s degree (or equivalent experience) in Business, Marketing, Management, Healthcare, or related discipline is preferred.

• Valid state Driver’s License for travel to satellite offices and off‑site meetings. Must comply with company Driver Safety Operations and Motor Vehicle Records Check Policy.

• Four or more years in oncology industry and/or medical outside sales.
• Deep understanding of physician practice operations.
• CRM experience.
• Experience working across multiple geographies in a virtual environment, fully utilizing technology and communication tools.
• Proven ability to build and execute integrated business development plans across a geographic market.
• Outstanding communication skills, ability to influence with and without authority, and to adapt interpersonal styles as needed.
• Flexible and adaptable in a fast‑paced environment.
• Works independently and as part of a team.
• Strong Microsoft Office skills:
  PowerPoint, Word, Excel.
• Strong customer service, responsiveness, attention to detail and time‑management skills.

• Analysis & Critical Thinking:
  Problem solving, analysis, decision‑making, planning, time management, and organizational skills.
• Interpersonal Effectiveness:
  Emotional intelligence, diplomacy, tact, conflict management, delegation, diverse awareness.
• Communication
  
  Skills:
  
  Good command of English, active listening, balanced feedback, and presentation skills.
• Customer Service & Organizational Awareness:
  Strong customer focus, building quality culture, collaboration, partnership, positive relations with employees, physicians, and community.
• Self‑Management:
  Effectively manages own time, priorities, stress, professional development; self‑motivated; works independently with limited supervision.
• Fast‑paced, multi‑site environment:
  Juggles competing priorities from variety of stakeholders and sites.
• Computer
  
  Skills:
  
  Expert in MS Office Word, Excel, PowerPoint, Outlook; CRM platforms.

26‑50%

Monday to Friday 8:00 AM – 5:00 PM. Occasional weeknight and/or weekend events and/or programs.