Retail Sales Associate

Full‑Time Retail Sales Associate / Pawnbroker

$13.00 to $16.00 per hour, plus commission up to 8% on transactions.

We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The associate partners with the entire store staff to ensure customer service on both the lending and retail sides of the business. They greet, engage, and process sales, loans, and other transactions.

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and displays merchandise.
• Performs sales and loan transactions in accordance with established policies and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and achieve firearms certification.
• May be asked to assist customers outside the building or retrieve products stored in exterior buildings.
• Minimum age: 18 years.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Ability to work at multiple locations as business needs dictate.
• Must be able to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Competitive work hours: most stores open at 9:00 AM and close at 6:00 PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of earned wages up to seven times per payroll cycle).
• Unlimited commission above hourly base rate.
• Paid vacation: one week after six months of active full‑time service; an additional week after one year; two weeks on each anniversary thereafter.
• Sick/Personal time: 8 hours after six months, 16 hours each anniversary thereafter (up to five years).
• Employee discounts available from the first day of employment.
• Tuition reimbursement up to $2,000 per year for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies through First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months.
• First Cash Pet Insurance program.
• First Cash 401(k) available to employees 21 years of age or older.

First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Reasonable accommodations will be provided for qualified individuals with disabilities.