Sales Development Representative — Managed IT — Fort Wayne

• Office + field (downtown, 110
  
  E. Wayne St.)
• $35K base + uncapped commission
• $50K Year-1 OTE
• Defined path to full-cycle sales at $80K+

Fort Wayne, IN

You'l open the Fort Wayne market for Tomorrow's Technology Today, a managed IT and cybersecurity provider serving Ohio and Indiana businesses since 2002. This is not a cold-start seat: 300 direct mailers a week go out ahead of your calls, a 1,600-contact warm queue is waiting, and our current part-time caller books 5-6 appointments a month on 20 hours a week.

You'll run that proven motion full-time from our downtown office.

Prove you can hunt and we train you into qualifying calls, discovery meetings, and proposals - full-cycle sales.

• Book 10-12 sat appointments a month (appointments that actually happen) through daily call blocks and direct-mail follow-up
• Work in Fort Wayne in person - chamber events, networking, canvassing - qualifying 10-75 user businesses (manufacturers, municipalities, healthcare, CPAs, banks) with owners and decision-makers
• Keep Hub Spot current - every call, contact, and canvass logged same-day

Phase 1, you hunt - $50K on-target. Hit your number 2-3 months running and we layer in the sales process one stage at a time. Full-cycle comp adds one month of MRR on every deal you close plus 7% of projects - $80K+ on target, uncapped. Our current full-cycle rep came up through this same progression; we'll show you the exact comp math in the final interview.

• Sales coaching: we've retained MSP Sales Partners as our fractional sales coaching engine - playbooks, weekly coaching, call reviews, and a paid training period
• Hub Spot training and day-to-day support from our team
• Engineers scope the technical side; service delivery owns the account after close - you sell, you don't service tickets

• Base: $35,000
• Commission: $125 per sat appointment, paid from day one - roughly $15,000 at target, uncapped
• Year-1 OTE: $50,000
• Full-cycle OTE once promoted: $80,000+
• Health, Dental, and Vision Insurance
  - Major medical coverage through Aetna Signature Administrators, plus dental and vision plans through Principal. Coverage begins the 1st of the month after a 60-day waiting period for new hires.
• Life Insurance
  - The company pays 100% of the premium for a Basic Life and AD&D policy ($20,000 for the employee).
• Short-Term and Long-Term Disability Insurance
  - Provides 60% of weekly earnings (up to $1,500/week) after a 14-day elimination period for injury/sickness.
• Accident Insurance
  - Employer covers 100% of the employee-only premium.
• 401(k) Retirement Plan
  - Available to full-time and part-time employees beginning of the quarter after a 90-day probationary period, with a company match of up to 3% dollar-for-dollar plus an additional 2% (up to 6% total).
• Paid Time Off (PTO) - A combined vacation/sick/personal leave bank that accrues weekly after the 90-day probation period, increasing with tenure (from ~40 hours/year up to 156 hours/year at 15+ years of service).
• Paid Holidays
  - Six paid holidays annually:
  New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Jury Duty, Military Leave, and Bereavement Leave
  - Paid retention of active payroll status for jury/military duty; up to 3 days of paid bereavement leave for immediate family.

Must-have: based in or near Fort Wayne; comfortable on the phone at volume and face-to-face with business owners; a track record of hitting activity or quota goals in any industry; organized enough to run a CRM without being chased.

Preferred: B2B appointment setting or full-cycle sales; experience selling recurring services - managed IT, copiers, telecom, payroll, insurance, merchant services.

Founded 2002 and woman-owned: a 16-person team on recurring managed IT and cybersecurity contracts across Ohio and Indiana. 4.9 stars on Google; 2025 MSP Titans of the Industry finalist. Our third-shift techs run 4am pre-flight checks every business day - we prevent problems, not just fix them.

A 10-minute application. Interview with Lisa Niekamp-Urwin, CEO and Founder. Meet the sales team.…