Field Service Technician

Responsibilities

• Install and configure software applications and hardware peripherals at customer sites
• Train customers how to use equipment and review job aids with client administrators/operators
• Contribute to revenue growth through sales leads and billable professional services – earn commissions on supplies and/or services you sell
• Deliver solutions remotely and onsite
• Stay up to date on Pitney Bowes industry knowledge

• Experience troubleshooting and repairing mechanical/electrical equipment
• Comfortable building client relationships and customer service
• Valid driver's license with a clean driving record and reliable vehicle for daily travel
• Ability to perform frequent lifting and/or moving items up to 55lbs
• Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
• Willingness to submit to a pre-employment drug screen and criminal background check
• Fully vaccinated against COVID-19 (requests for reasonable accommodations will be considered)

• troubleshooting
• repairing mechanical equipment
• repairing electrical equipment
• software installation
• hardware configuration
• PC interaction
• automated equipment knowledge

• customer service
• building client relationships

• valid driver's license
• clean driving record