Safety Service Technician

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

Benefits:

• 10 company holidays + generous PTO
• Union position with FREE healthcare benefits

• Service, inspect, test, and maintain low voltage systems.
• Troubleshoot, adjust, calibrate, align, and modify circuitry, components, and programming; record effects on system performance.
• Demonstrate attention to detail, accuracy, thoroughness, and dependability by following instructions and being an active listener.
• Adapt well to changing circumstances or conditions in the field.
• Pursue career development opportunities such as training and certification courses.
• Maintain a professional attitude and appearance.
• Keep a clean and organized work environment.
• Adhere to New Era policies regarding dress code, safety, attendance, etc.
• Perform other duties as directed by the manager.
• Assist with some engineering for Nurse Call.

• Prior experience with Access Control, CCTV, Security Alarm, Intercom, and Audio systems.
• Certifications such as Avixa CTS, NICET, or other industry certifications.
• Proficient system programming experience.
• Proficient use of MS Windows PC and MS Office applications.
• Familiar with RTA software and acoustic measurements.
• Clear verbal and written communication skills.
• Valid driver’s license and reliable transportation.
• Hands‑on skills with basic hand tools.
• Ability to lift and carry up to 50 pounds.
• Ability to stoop, balance, stand, walk, sit, and climb or work on a ladder.

Associate’s degree in Electronics (or minimum 5 years of experience) in systems installation, service, programming, and commissioning.

• Stand on a concrete floor for long periods.
• Lift and/or move equipment up to 60 pounds on a repetitive basis.
• Lift equipment and construction supplies from floor height to overhead while loading/unloading trucks or preparing equipment for installations, service calls, and events.
• Climb and work at heights in excess of 25 feet during installations and job sites.
• Use hands and fingers for reaching, grasping and carrying activities.
• Occasional outside activities may involve seasonal temperature fluctuations.
• Drive a company van to client sites as needed.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Local travel to various client locations; no expected overnight travel.

Up to $41.85 per hour, depending upon experience and credentials.

Equal Employment Opportunity. We provide reasonable accommodations for qualified candidates with disabilities. Custom and inclusive hiring practices.