Technician - Truck and Bus Field

Description

This position is responsible for troubleshooting and performing repairs on-site Hydro-excavation trucks, over-the-road trucks, and/or bus repair jobs.

Primary Responsibilities:

• Performs scheduled services and repairs on OTR and hydro-excavation trucks or buses (engines, drivetrain, chassis, electrical, hydraulic systems) in the field using proper tools and procedures
• Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
• Maintain customer satisfaction by ensuring customer needs and deadlines are met
• Complete all scheduled repairs in a safe and efficient manner
• Follow all safety and contamination control rules and regulations
• Adheres to all safety rules and maintains quality housekeeping in the work area
• Maintain company-issued equipment and vehicles per company policy

• No formal responsibility for supervising others

• High School diploma or GED or equivalent work experience
• 3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
• Valid Driver’s License

• 5 years or more experience with hydro-excavation trucks (Hi-Vac experience is a plus)
• 5 years or more experience with diesel engines (Caterpillar or Cummins is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
• Medium/Heavy Duty Cummins Engine Certification
• Commercial driver's license or ability to obtain one within 6 months of employment

• Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
• Strong communication skills, including verbal, written, and listening skills.
• Strong multitasking abilities, detail-oriented, and self-motivated
• Excellent customer service skills
• Professional demeanor with both internal and external contacts, including personal appearance and friendliness, courteous treatment of peers and people at all levels inside and outside the organization
• Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/Mac Allister/Michigan Cat systems
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-pressure, deadline-driven environment
• Ability to work overtime and weekends as needed

• Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies
• If an error is made while in this position, it will require some effort to identify the error and can impact the company in regards to safety, productivity, and financial
• Frequently communicates with management, coworkers, and vendors
• Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents

All Mac Allister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.