Customer Service Representative

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot, including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept returned rental equipment
• Install hitches and trailer wiring
• Fill propane
• Drive a forklift
• Participate in ongoing U-Haul education through U-Haul University
• Perform other duties as assigned

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent
• Applicants must be legally authorized to work in the United States and must not require employer sponsorship
• Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted
• Ability to work around moving parts or machines, fumes, or irritant chemicals and use protective clothing or gear when required

Demonstrates strong customer service skills while assisting with U-Haul products and services, alongside technical capabilities in equipment handling and maintenance. Proficient in using smartphone technology for inventory management and rental processes.

• Customer Service
• Equipment Maintenance
• Smartphone Technology Usage
• Valid Driver's License
• Forklift Operation

• Equipment Inspection
• Hitch Installation
• Propane Filling
• Rental Invoicing
• Weight Handling (50 lbs.)

• Communication
• Education

• U-Haul Products
• Rental Equipment
• Customer Assistance
• High School Diploma
• Legally Authorized to Work

• U-Scan Technology
• Forklift