CNC Machine Tool Service Specialist; Haas

Position: CNC Machine Tool Service Specialist (Haas)
Grow Your Service Career with a Market Leader Join a USA Today Top Workplace! HFO Chicago, the exclusive Haas distributor for Northern Illinois and Indiana, is part of Morris Group, Inc.—a third-generation, family-owned network and one of North America’s largest machine tool distributors. We help manufacturers win with productivity, precision, and uptime.

Why You’ll Love This Role Impact:
Keep production lines running by installing, repairing, and maintaining Haas CNC equipment and controls.

Mobility:
Company vehicle provided; all fuel expenses are covered.

Growth:
Robust onboarding with CNC repair training and Haas factory certification within year one.

Support:
Direct line to a Service Manager, plus access to online manuals, technical docs, and vendor resources.

Variety:
Work across VMCs, HMCs, lathes, rotary products, and advanced 5-axis platforms.

Your Core Responsibilities Travel to customer sites to commission new machines and diagnose/resolve mechanical and electrical issues.

Use digital resources to research faults and determine corrective actions.

Record work performed with clear, concise service notes for customers and office teams.

Advise on preventive maintenance and provide post-install training and support.

Continuously build product and industry expertise across the Haas portfolio.

Assist with related tasks as needed; duties may evolve with business needs.

Duties listed are representative; similar responsibilities may be assigned as logical additions to the role.

Qualifications Background in mechanical/electrical service or engineering; CNC experience preferred.

Ability to read and interpret electrical drawings/schematics (required).Comfort with laptops, smartphones, and software tools;
Microsoft Office familiarity is beneficial.

Excellent communication and presentation skills.

Capable of lifting 40–50 lbs routinely; flexible schedule with frequent regional travel and daily dispatch from home.

Compensation & Benefits Competitive starting salary

Comprehensive health benefits with a zero-premium medical plan option, plus vision, dental, and company-paid life insurance3+ weeks of vacation to start and 10 paid company holidays
401(k) with company contribution

Tuition reimbursement

Employee appreciation events, perks, and an Employee Assistance Program Proficiencies That Set You Up for Success Mechanical Troubleshooting Skills
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