Community Corrections - Community Corrections Residential Services - Residential Services Officer

Department:
Allen County Community Corrections | FLSA Status: NON-Exempt | Classification/Level: C3 | Date: 02/2023

• Maintains interior security of the facility, including monitoring surveillance cameras and door controls.
• Conducts patrols and routine searches of all dormitories and searches participants for contraband.
• Maintains accurate accounting of all participants.
• Ensures compliance with facility rules and regulations, monitors participant compliance with individual treatment plans, records and reports inappropriate behavior to case managers and/or supervisors as required.
• May periodically secure and/or physically restrain violent or uncontrollable participants as situations demand.
• Documents and logs all activity during shift, noting pertinent information for subsequent shifts.
• Supervises and distributes meals.
• Ensures participants receive proper medical attention as needed and supervises work details and other activities in and around the facility, ensuring proper and timely completion.
• Verifies participant release from facility for work, counseling, and approved requests; checks residents in and out following prescribed procedures.
• Operates portable alco sensor and collects urine samples of participants as required.
• Assists participants in role‑playing difficult situations to achieve a more positive result.
• Identifies challenges quickly and efficiently facilitates the flow of information and communicates concerns to immediate supervisors.
• Maintains awareness of all residential facility policies, procedures, and protocols, including compliance with PREA policies.
• May periodically testify in court or disciplinary hearings as required.
• Ensures participants are treated with respect while having the ability to influence and support behavior change through evidence‑based practices.
• Attends meetings and training sessions as required.
• Routinely makes database (SRS) entries for documentation purposes.
• Assists in the execution of mandatory safety drills as needed.
• Assists in the adherence of all food, safety and sanitation procedures for the residential facility.
• Answers telephone and greets visitors as assigned, providing information and assistance, taking messages and directing to the appropriate individual or department, and reports inquiries regarding individual participants and facility activities to the Residential Services Officer Shift Supervisor.

• Performs all other duties as assigned.
• Uses principles of evidence‑based practices as a guide in interactions with program participants and in the development of department programs.
• Must model pro‑social behavior at times and in all places.

• Extensive experience working in a law enforcement and/or criminal justice environment, with focus on community‑based supervision preferred; experience working in a residential environment preferred.
• High school diploma or equivalent required; associate’s degree in criminal justice is preferred.
• Previous experience with case management or supervision of criminal offenders preferred.
• Ability to obtain Motivational Interviewing internal certification.
• Ability to obtain Crisis Intervention Training (CIT) certification as assigned.
• Ability to obtain Criminal Justice Risk Assessment (IRAS) instrument training and application certification.
• Ability to use all assigned uniforms and/or equipment as assigned.
• Ability to obtain required training certificates within three months of employment, including first‑responder CPR, response to resistance, verbal de‑escalation, and disease control as assigned.
• Ability to be successfully certified in the use of the following equipment within three months of employment:
  Taser, handcuffs and pepper spray as assigned.
• Must attend and successfully complete all required agency training courses, including defensive tactics as assigned.
• Ability to deal swiftly, rationally and decisively with potentially violent individuals in precarious situations.
• Ability to recognize antisocial thinking and behaviors and to address them immediately, positively and in a non‑threatening manner.
• Ability to work with others in a team environment and maintain appropriate, respectful…