Pass Investigator

PASS INVESTIGATOR

Department:
Allen County Community Corrections
FLSA Status:
Non-Exempt

Department:
Allen County Community Corrections
FLSA Status:
Non-Exempt
Classification/Level: B2 Date: 02/2023

Under the direction of the Client Services Coordinator, the Pass Investigator approves and verifies all pass requests and verifications received at the Day Reporting Center and/or the Residential Facility. This position is responsible for conducting supervised and observed (same gender) urine drug screens on participants under Allen County Community Corrections supervision and maintaining detailed and accurate records. This position is covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.

• Reviews all requests from participants to leave their residence or ACCC Residential Services Facility for approval or denial, using established pass guidelines. Contacts participants on a daily basis to notify if a request has been denied or approved and if approved the participant is given the exact times they are permitted to be away from their residence or ACCC Residential Services Facility along with any other special instructions.
• Investigates all pass and weekly schedule verifications received along with the electronic monitoring printout to ensure compliance and to verify the participant’s whereabouts are known during the entire time they were away from their residence or the ACCC Residential Services Facility; writes violation as needed for noncompliance and forward to the assigned case manager for disciplinary actions.
• Documents all pass requests, pass verification and schedule verification into the case management software (SRS) so that appropriate reports may be processed and the participant’s whereabouts can be tracked and verified in the future. Documents pass, schedule and job search information into the assigned database daily so that other staff has the pertinent information regarding the participant’s whereabouts to ensure participant compliance.
• Receives, organizes, and reviews all participant requests to be away from their residence as outlined in the Performance Pass Program. Staffs pass with appropriate case manager or supervisor once a determination has been made for final approval or in cases where the requested location does not comply with stated guidelines. Notifies participant of approval or denial, enters pass request and verification, reviews verification and electronic monitoring printout for violations, writes any participant violations for non-compliance and forwards to assigned case manager.
• Returns phone calls to participants requesting information, requesting status information on submitted pass requests, request to leave their residence or the ACCC Residential Services Facility outside of the proper written notification time frame, and contacts other agencies regarding passes or issues that need immediate attention.
• Organizes and prioritizes all pass and schedule request received in a timely manner to ensure that Court appearances, medical and employment requests are processed immediately based on the date requested; determines which passes need immediate attention based on the date requested to leave, date submitted and location and reason requesting.
• Meets with participants on a daily basis for pass and schedule request needing immediate attention such as court appearances, medical attention and employment requests, answer questions participants have regarding pass policies and request.
• Performs orientation weekly for new participants to explain the pass and schedule policy and procedures in detail including requests to leave and job search passes, along with the appropriate way to complete requests forms and verification and the guidelines for requesting to leave their residence or the ACCC Residential Services Facility.
• Facilitates job search daily for participants who are unemployed or seeking other employment; approves times and locations participants are permitted while on job search; investigates verification; writes all violations as needed and forward to the appropriate staff member. Enters job search attendance into SRS within approved guidelines and forwards required paperwork to the appropriate staff members.
• Access numerous computer databases to obtain information and verify and investigate pass requests and weekly schedule information.
• Responsible for conducting supervised and observed (same gender) urine drug screens on participants under…