Customer Logistics Manager- Transportation

Customer Logistics Manager (Transportation/Fleet Management)

Location: Fort Wayne, IN

Schedule: Monday–Friday 8:00 am – 5:00 pm (flexible)

Travel: 10–20% (weekly travel to Dayton)

Compensation: Exempt / Salary paid twice per month; annual range $65,000 – $70,000 based on experience.

• Oversee day‑to‑day operations within the assigned transport/fleet function.
• Manage driver operations, scheduling, and performance of all direct reports.
• Ensure customer service satisfaction and manage expectations.
• Develop and maintain exempt and non‑exempt employees, provide staffing performance management.
• Plan and schedule daily logistics activities, including route management and supplier parts pick‑up.
• Maintain health, safety, and regulatory compliance (state/local/federal).
• Respond to off‑shift critical customer network disruptions or crisis situations.
• Provide other duties as assigned.

• Ability to work within international functional teams.
• High‑level analytical skills for complex problem solving.
• Professional technical skills related to logistics.
• Flexible, self‑driven, and able to excel in a fast‑paced environment.
• Strong oral and written communication skills.
• Effective time‑management, organization, and multi‑tasking capabilities.
• Proficiency in MS Office (Word, Excel, PowerPoint, Access).
• Advanced knowledge of logistics industry, regulations, and supply‑chain management.
• Strong knowledge of manufacturing and production processes.

• High school diploma/GED required.
• Bachelor's degree in Business, Logistics, Supply Chain preferred.
• At least two years of relevant experience in supply chain, logistics, or warehouse operations.
• Minimum one year of direct supervisory or leadership experience.
• Advanced proficiency in MS Office and logistics industry knowledge.
• Understanding of local and federal regulations affecting customer operations.
• Intermediate knowledge of supply‑chain management fundamentals.

• Medical, dental, vision benefits available after 30 days.
• 401(k) savings plan with company match.
• Discounted employee stock purchase options.
• Employee discounts on tools, vehicles, appliances, travel, and more.
• Paid holidays and paid time off in first year.
• Up to 12 weeks paid maternity leave.
• Rider’s comprehensive health and welfare package (medical, prescription, dental, vision, life, disability).
• Paid vacation, illness, bereavement, family, and parental leave.
• Tax‑advantaged 401(k) retirement plan.

Ryder is proud to be an Equal Opportunity Employer and a Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, disability, or any other protected class.

Some positions may require additional screening, including employment and education verification, motor‑vehicle records check, road test, or customer‑specific background checks.