Route Service Supervisor- UniFirst

Route Service Supervisor

Uni First is seeking a Route Service Supervisor to join our team. The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day—ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement.

• Oversee the training and development of a team of Route Service Representatives.
• Respond to service requests.
• Negotiate customer contract renewals.
• Build strong relationships with your customers and team.
• Work closely with all other leadership and management team members to provide the best customer service and product programs.
• Provide route coverage when a Route Service Representative is sick or on vacation, which provides an opportunity to check in on the Rep’s performance and their customers’ level of satisfaction and loyalty.

• A results‑driven, relationship manager who isn’t afraid to roll up their sleeves and help out the team and most importantly, the customer.
• Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles.
• An individual ready to learn and work to become a customer service and loyalty expert.
• High school diploma or GED; some college is a plus.
• 21 years of age.
• Valid non‑commercial driver’s license in the state of residence.
• Reliable transportation.
• Must meet pre‑employment DOT physical requirements.
• Physically capable of lifting up to 50 pounds.
• Communication and language skills.
• Basic computer proficiency.
• Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred.

• 401K with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Paid Time Off
• Direct Payroll Deposit
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Bonuses

Uni First is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti‑discrimination laws.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at T or through our Ethics First portal at  You may also call the Ethics First Hotline at  to let us know the nature of your request.