Head Housekeeper

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

The Ballachulish Hotel is in a spectacular spot. A place where our guests come to explore but also kick back and soak up our service, food, drink and spectacular views. Our team also know a thing or two about the area as they’ve scaled mountains, explored lochs and found some much-loved spots to explore.

You’ll manage our busy Housekeeping Team and first impressions count! So, if you're friendly, have a welcoming smile and genuinely love the hospitality business, we'd love to hear from you.

You’ll be interested in people and able to talk confidently to them. You’ll manage a small team of Housekeepers and if needed be hands on to maintain and improve the exceptional cleanliness of the hotel to exceed our guest’s expectations. You'll be checking rooms to make sure they're ready for guests' arrivals, on time, and to our high standards.

Previous housekeeping experience, excellent attention to detail, and the ability to coach and motivate team members are all essential requirements for this job. You’ll have a great attitude and fantastic attention to detail. You’ll take a pride in what you do and you’ll have high personal standards of cleanliness and boundless energy levels. Exceptional customer service is at the heart of our business, so you’ll also be friendly and able to give a warm welcome to any guests you meet.

• Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Free Meals on Shift – Stay fuelled and focused with
  delicious staff meals while you work.
• Exclusive Discounts – Enjoy
  free leisure membership for you and a partner
  ,
  30% off retail, 50% of food and drinks
  , and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted staysat all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a
  fun, welcoming environment where team spirit and well-being are a priority.
• Grow with Us – We invest in our people. Whether you’re looking to
  develop new skills or take the
  next step in your career
  , we’ll support you every step of the way.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to
  grow and explore new career paths
  .
• Leadership Development – Get access to our
  Be A Leader programme
  and develop the skills to take your career further.
• Wellbeing Support – Get 24/7 confidential support via the
  Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a
  legendary annual staff party
  .

We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.

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This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.