Accounts Payable Coordinator

GENERAL PURPOSE

Serve as an accounts payable knowledge resource with assigned responsibilities including multiple high priorities and competing research projects. Consistently demonstrate a high level of competency, efficiency, and multi-tasking skills with reference to resolving supplier and site location inquiries and issues.

• Manage high volume of incoming calls
• Answer inquiries and resolve problems by clarifying desired information, researching, locating, and providing information and assigning unresolved problems to the supervisor for resolution
• Assist, under management guidance, others on team in understanding transaction processing, impact of transactions, requirements for complete and accurate activities
• Ensure compliance with accounting principles, internal policies, standards, and Service Level Agreements (SLAs)
• Resolve complex accounts payable inquiries, including extensive research and escalating unresolved issues to management early and often
• Complete a timely review of supplier statements specifically looking for credit balances, duplicate payments, misapplied payments, and aging invoices
• Resolve special research requests to maintain key supplier relationships
• Research and coordinate supporting documentation between site and processor
• Ensure all required supporting documentation is obtained for compliance purposes
• Research and analyze special reports (e.g., credit report, missing requester, vendor inactive)
• Research and make final determination on invoice status
• Process non-PO and request approval for PO invoices that have been closed or has a variance
• Provide timely customer service to internal and external partners
• Ensure all stop-pay/voids have been done to completion and documentation was approved and verified
• Maintain organization of group email box and assists with handling supplier and site requests via phone
• Keep supervisor informed of any activities that may require his/her attention
• Provide initial training or reinforcement training to new team members; provide guidance and assistance
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

• High school diploma or equivalent
• 2 to 4 years of accounts payable or accounting related work experience
• Certification and/or License - may be required during course of employment

• Strong knowledge of accounts payable concepts and practices
• Knowledge of and skill with Microsoft Office Suite and company computer systems
• Able to work in a variety of information systems, databases and web-based systems such as online banking and vendor payment alternatives
• Able to demonstrate customer service skills in a courteous, professional, and helpful manner
• Able to communicate clearly and effectively, both verbally and in writing
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to maintain confidentiality of information
• Able to demonstrate strong research and problem-solving skills
• Able to take initiative in performing job and seek increased responsibilities
• Able to demonstrate attention to detail and accuracy
• Able to work under limited supervision and direction
• Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans