Billing Analyst

Detailed

Description:

• Coordinate and analyze customer billing activities by sales representative and cost code to ensure accuracy and compliance with company requirements.
• Schedule and monitor bit orders to ensure customers are billed using the appropriate cost codes.
• Prepare invoices for management review and approval.
• Assist with month-end billing processes and distribution of financial reports.
• Investigate and resolve customer billing disputes and grievances in a timely and professional manner.
• Maintain and organize billing records, documentation, and electronic files to ensure accuracy and accessibility.
• Collaborate with internal departments and external customers to resolve billing-related issues.
• Ensure billing information is accurate, complete, and processed within established timelines.
• Support continuous improvement initiatives related to billing processes and documentation.
• Participate in all required meetings, training, and development activities.
• Ability to communicate, including the ability to read, write, and speak English and promptly follow verbal and written directions in English.
• Perform other related duties as assigned.

• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications and general computer systems.
• Knowledge of administrative concepts, practices, and procedures.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to work effectively in a multi-faceted and fast-paced environment.
• Strong interpersonal skills with the ability to work effectively with internal and external customers.
• Ability to manage multiple priorities while meeting deadlines.

• High school diploma or GED required;
  Associate's or Bachelor's degree preferred.
• Minimum of 2 years of experience in an administrative, billing, accounts receivable, or related role.
• Experience supporting multiple levels of personnel in a professional office environment.
• Proficiency with Microsoft Office applications and business systems.

This position operates in an office environment and requires frequent interaction with internal departments and external customers. The Billing Analyst must maintain a strong focus on accuracy, customer service, and process efficiency while supporting billing operations and financial reporting activities.