Membership & Special Events Coordinator

The Membership and Special Events Coordinator plays a key, public-facing role in supporting the membership program. This position focuses on delivering a welcoming, professional experience for members and prospective members while providing day-to-day administrative, engagement, and event-related support for operations within the Membership Department. The role is collaborative and service-oriented, with an emphasis on communication, coordination, and consistency rather than supervision or strategy-setting.

• Manage member communications, including program reminders, confirmations, follow-ups, and handwritten correspondence on behalf of the Department(thank-you notes, congratulations, sympathy cards, etc.)
• Ensure adherence to print timelines and distribution schedules for member correspondence, event invitations, and annual mailings by monitoring deadlines, issuing reminders as needed
• Manage a portfolio of members at introductory levelsthrough stewardship efforts,including bi-monthly emails to new members and handwritten notes to new and renewed Modern Contemporaries members
• Collaborate with the Marketing team to creatively promote membership benefits and events across social media and internal channels. This includes regular attention to the Membership pages on the Modern’s website to ensure accuracy in both content and images
• Support Membership Departmental priorities as needed, which includes coordinating acquisition and informational efforts such as onsite incentives, renewal insert design, auditorium slide imagesand development, and new member events and associated outreach. This role works collaboratively with the Membership Manager and internal teams