Administrative Assistant

Job Title: Administrative Assistant

Location: Lewisville, TX

Work Schedule: Monday – Friday, 9:00 AM – 6:00 PM

Type of Employment: 6-Month Contract

Compensation: $22/hour

Industry: Administrative Support

Benefits: This position may be eligible for dental, vision, health insurance, and 401K

Addison Group is working with our client to hire an Administrative Support Specialist for a contract role. This individual will be responsible for handling a high volume of customer inquiries and supporting title release processes. The ideal candidate is dependable, adaptable, and eager to learn and grow in a fast-paced office environment.

• Respond to a high volume of inbound customer calls and provide accurate information related to account status
• Generate payoff quotes, invoices, and related customer documentation
• Manage title and lien release processes and coordinate with internal teams as needed
• Assist customers with online registration and account setup
• Maintain and update records, reports, and customer files
• Follow up with customers regarding inquiries or required documentation
• Support the front desk or other administrative areas as needed

• Minimum 2 years of experience in a customer service or administrative role
• Comfortable handling 50+ calls per day in a professional environment
• Excellent communication and organizational skills
• Strong attention to detail and ability to multitask
• Willingness to learn new tasks and take on additional responsibilities
• Proficiency in Microsoft Office Suite

Addison Group is an Equal Opportunity Employer.

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.