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Operations Support, Administrative​/Clerical

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: CRC Insurance Services, Inc.
Full Time position
Listed on 2026-02-19
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st Shift (United States of America)

Job Description

The incumbent is responsible for providing administrative support for the Operations department to ensure that all clerical and administrative processes including, scanning, faxing, typing, and data entry, are handled within established service levels and all records are accurately maintained.

Essential Duties and Responsibilities
  • Prepare incoming payments for posting, scanning, and deposit.
  • Prepare correspondence and daily reports, including the bank remote capture report.
  • Receive and sort incoming mail and facsimile transmissions in support of various departments.
  • Prepare documents for indexing, scan documents into electronic filing systems, and verify policy numbers and policyholder names.
  • Retrieve, copy, communicate, and distribute daily reports, including bank remote capture report and agent monthly statement balance spreadsheet. Verify, calculate, and process policy refunds with a credit balance. Enter refund check data in the system.
  • Process adjustments, transfer funds, process write-offs, stop payments, and maintain accounting transactions. Provide notations on accounts as required.
  • Process refunds or account adjustments and make notes on accounts regarding same. Conduct research to locate misapplied payments. Process cash posting and incomplete payment acceptance reports.
  • Assist with switchboard operation and general reception desk duties.
  • Assist the Underwriting department with the processing of cancellation requests and policy reinstatements.
  • Qualifications

    Required Qualifications:

  • One year of related, applicable experience or training
  • High school diploma or general education degree (GED) equivalent
  • May require license or certifications dependent on duties performed
  • Benefits

    At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match.

    CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

    CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

    EEO is the Law (https://(Use the "Apply for this Job" box below).) Pay Transparency Nondiscrimination Provision E‑Verify (/resources

    Contents/E-)

    Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.

    Why CRC Group?
    • Growth:
      Advance your career with our learning and leadership development programs.
    • Innovation:
      Work in a forward‑thinking environment that values new ideas.
    • Community:
      Be part of a supportive team that celebrates success together.
    • Benefits:
      Enjoy competitive compensation, health benefits, and retirement plans.
    Who we’re looking for?

    We seek passionate individuals who thrive in a fast‑paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.

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