Front Desk Agent

Skillbridge Academy is a forward-thinking educational institution dedicated to guiding students toward meaningful academic and career pathways. With a strong commitment to excellence, integrity, and student success, we provide personalized support and innovative programs designed to bridge the gap between ambition and achievement. Our team of professionals works collaboratively to create a welcoming, supportive environment where both students and staff thrive.

The Front Desk Agent plays a vital role in creating a welcoming and organized environment at our Fort Worth campus. This position requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities efficiently. The ideal candidate will maintain a professional presence while delivering exceptional customer service and administrative support.

Responsibilities

Greet and assist students, visitors, and staff with professionalism and courtesy

Manage incoming calls, emails, and in-person inquiries

Schedule appointments and maintain organized calendars

Support administrative tasks including data entry, document preparation, and record maintenance

Ensure the reception area remains organized and presentable at all times

Coordinate with internal departments to facilitate smooth daily operations

Maintain confidentiality and handle sensitive information responsibly

Strong verbal and written communication skills

Professional demeanor and customer-focused mindset

Excellent organizational and multitasking abilities

Proficiency in basic office software and administrative systems

Ability to work independently and as part of a collaborative team

Strong attention to detail and problem-solving skills

Competitive salary ($46,000 – $49,000 annually)

Professional growth opportunities within a structured and supportive environment

Skill development in administration, communication, and operations

Collaborative and professional workplace culture

Stable full-time position with long-term career potential